![]() I have been having precisely the same problem with the GoFlex Desk 2tb USB 3.0 on my MacBook. But I reckoned that the sleep time need to be set to 0 to ensure that Energy Saver controlled sleep but in fact was set to a non-zero figure. It seemed to me that what the Seagate program did was to temporarily install its own driver, use that to reset the sleep time, then remove that temporary driver. I used something called "Suspicious Package" which lets you look at the contents of a package installer by Quick Look. I did not feel like experimenting, though, but someone else might be more adventurous. I did find on the Seagate site a while ago a little program that claimed to solve this, but from looking at the elements of the package I was convinced that it did not work. ![]() The problem with Seagate is that their drive sets its own sleep time, and won't wake up once it has slept, and seems to freeze the Finder. The only trouble with it is that it does keep the drive spinning, rather than letting the drive sleep and then wake up. It's very simple and in fact is no more than a wrapper to a shell script and launch daemon that accesses the drive regularly. Try a little program called "Keep Drive Spinning", available on MacUpdate. I ran into this problem on a different Seagate drive, and found a solution (and also, I think, the cause of the problem). It seems like reformatting the drive for Mac would disable such features. That's quite a process and I kinda doubt it would work. disable any HD sleep via their diagnostic software. Seagate tech support recommended I try reformatting for Windows. Perhaps I should also try restarting my iMac using only the basic extensions to see how that goes, however, I forgot the shortcut keys.īTW: The Mac version of the Seagate Diagnostics does not provide any way of disabling the HD sleep mode, but the Windows version (apparently) does. I'm gonna try disabling MobileMe synching to see if that helps and will follow up once again with Seagate support. I thought maybe it triggered something, but now it fails sporadically as it did before. Also, it took quite some time to lock things up on my iMac after testing on the MacBook. It's very responsive via my MacBook and has not crashed once (luck?). I found others that were having similar problems and disabling the hard drive sleep mode under the Energy Saver preferences solved the problem, but not for me. Here's the drive and it does have it's own power supply:Īfter all my troubleshooting, I really think it's a hardware or software conflict of some kind. ![]() Thanks Barbara for taking the time to help. The drive seemed to work fine there, so I'll have to continue troubleshooting with them from that point, but I thought someone here might have some ideas as well. I spoke with Seagate support and we got as far as the recommendation to test on another machine. I'm beginning to think there is some sort of compatibility issue with my hardware, but it could still be some sort of software that is conflicting. * I have tried different USB ports and different wall plugs. * I have disabled virus scans, media servers and other apps (that I know of) that sometime run in BG. * I have disconnected other drives to see if that helps. * I have disabled Time Machine backup to a TimeCapsule to see if that helps. * I have tested the drive on a MacBook running the same OS as my iMac (10.6.6) without a problem. * I have disabled drive sleep under Energy Saver. * I have used Seagate Diagnostics and the drive passes all tests. * The drive has been reformatted Mac OS Extended (Journaled). I've been trying to solve this problem for a couple weeks now without success, so I thought I'd turn to the Mac community here. I can force quit the app and/or Finder, but they will not be available for use until I force quit the entire machine. The same will happen if I'm using an app trying to access files on the drive. even navigate down some recently used directories, but then I'll go too far, get the beach ball and have to force restart the entire machine. The drive seems to go to sleep after a period on non-use and consequently crashes the Finder and various apps when trying to gain access. Unfortunately, there seems to be a conflict with either my hardware or software. I recently purchased a 2TB Seagate FreeAgent GoFlex Desk external hard drive.
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